ABOUT SHIPPING & DELIVERY
An online select shop that collects Asian street fashion brands produced in small quantities.
The sustainability of fashion brands that produce in small quantities lies in minimizing waste of resources and reducing environmental impact during production. Avoiding overstock and waste issues associated with mass production, these brands create only what is needed, thus lessening environmental burden. Additionally, small-scale production enhances product quality and devotion, offering consumers valuable, long-lasting items. This approach embodies sustainable practices, balancing environmental care with quality.
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①Follow official insta account @since.umm
②Send a direct message to 【Hi Umm】.
*We are open to discussing sizes in advance and will gladly recommend the best fit for your needs.
*We offer multiple convenient ways to get in touch with our store, including , Instagram, and email.
Our store offer overseas delivery! Simply click the flag icon in the lower left corner of the store to switch to your preferred currency.
Please allow 3-10 business days for order processing. We work with the following reliable couriers to ensure your orders reach you safely.
Transit time: the duration from the moment your parcel leaves our warehouse.
-Stable logistics.
-Full tracking details.
-Full compensation if your order get lost
-Shipping carrier: 4PX (https://track.4px.com/#/)
Here are estimated transit times for some select countries: (In principle, no customs duties are paid, but if any are incurred, they are paid by our company.)
▼United States: 8-13 BUSINESSdays (Free shipping on orders over $150.00 USD)
RETURN POLICY - ABOUT US USERS
▼Canada: 10-15 BUSINESSdays (Free shipping on orders over $200.00 CAD)
▼Australia: 10-15 BUSINESSdays (Free shipping on orders over $150.00 AUD)
▼United Kingdom: 8-10 BUSINESSdays (Free shipping on orders over £130.00 GBP)
JAPAN: 7-14 days (Free shipping on orders over ￥15,000以上)
South Korea: 7-14 days (Free shipping on orders over 150,000 KRW
)
etc,
1) Please allow 5-7 business days for shipping preparation
processing period required to prepare your order from the date it was placed.If there is a delay in arrival from the supplier brand, it may take additional time to ship.
2) We are committed to delivering your parcel ASAP. However, additional time may be needed for issues such as invalid addresses or customs clearance.
3) We will send you a tracking number after shipping. For some reason, we may take your package back to a nearby delivery office. At that time, we will provide you with a tracking number and shipping carrier. You will need to pick up your package.We will provide you with the phone number of the delivery company in your area.
4).Cancellations after shipping will not be accepted. If you wish to cancel your order, please contact us within 1-2 days after placing your order.
5).Regarding returns, as the product is shipped overseas, we cannot accept returns, except for initial defects or damage to the product upon arrival. Please note. If you are concerned about the size, please contact us in advance.Only US can be returned as we have a local warehouse. Please check our return policy
If you have any questions or need further assistance, please don't hesitate to contact us: ummecshop@gmail.com